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Frequently Asked Questions

 

Colorado Shade and Shutter does not provide repair or warranty services for anything we did not originally sell to you. 

Colorado Shade and Shutter offers interior products only.

Colorado Shade and Shutter offers in-home consultations, where we bring a wide range of window treatment samples directly to your home. We also have a showroom located in Englewood, CO where you can view full size product samples. To schedule an in-home consultation or showroom visit, please contact us today!

The timeline for receiving your order will vary based on the product type and customization requirements. Standard products are usually received in our warehouse within three weeks from order date. Installation is scheduled within a day or two of product receipt.

All photos in our photo gallery represent actual customer installations in and around the Denver area. Pictures in the Norman Design Guides are manufacturer-selected photos used for marketing purposes. 

 

Norman® products are backed by a lifetime warranty against defects in materials and/or workmanship for as long as the original purchaser owns the product. Some exceptions apply. See Norman® Lifetime Warranty for more information. Colorado Shade and Shutter handles warranty services for products purchased through us, ensuring that you receive support directly from the manufacturer without the need to contact separate parties.